Practice Advantage

The Practice Efficiency Series Part 1: The Power of Efficiency

Episode Summary

Efficiency is critical to success in running an eye care practice and business. Join this new PracticeAdvantage podcast series as we dive into the power of efficiency and how to create a more efficient practice.

Episode Notes

Join Dr. Manning and Dr. Carla Mack as they discuss the power of efficiency in an eye care practice. 

Key Takeaways:

1. To become more efficient in your practice, begin with your team, both doctors and employees. They are closest to their roles in patient care. They likely have ideas for how the office can be more efficient. Build a culture of sharing, where everyone's opinion is valued. 
2. Don't be afraid of incorporating telehealth into your practice flow to improve efficiency. It does not have to replace the in person experience your patients have.
3. Efficiency for the sake of efficiency is not the right approach. Don't let your focus on being more efficient negatively affect your patient experience and your patient's willingness to comply with your treatment plan. 
4. How to start today:
   1. Be open to change
   2. Get baseline data: patient surveys, team surveys, KPI metrics

What Dr. Mack is reading:

1. Your Day, Your Way: The Fact and Fiction Behind Your Daily Decisions by Timothy Caulfield

Learn more about HEA and the PracticeAdvantage program at hea2020.com or by emailing practiceadvantage@hea2020.com.