Practice Advantage
The Future of Eye Care Series: An Innovation Masterclass with Ruth Yomtoubian
Episode Summary
We kick off the Future of Eye Care series with Ruth Yomtoubian, head of VSP's Global Innovation Center, to discuss innovation, what's on the horizon, and how we should think about innovation within our own practices.
Episode Notes
In this first episode of the Future of Eye Care series, we sit down with the head of VSP's Global Innovation Center, Ruth Yomtoubian to discuss the future of eye care and how innovation happens.
Key Takeaways:
- Innovation isn't just about disruption and the future. True innovation respects the past, understands the presents, and seeks to solve the problems of the future.
- Two key trends Ruth is following outside of eyecare that likely will impact eye care:
- Hybrid care - the best of in person and virtual in a single experience (e.g. Forward Care, Carbon Health, Eden)
- Future of Benefits (e.g. upskilling, maternal care, leisure/ travel benefits, mental health)
- Innovation often starts with solving a single problem for a small group that leads to noticeable impacts for larger populations. Don't overlook small opportunities to innovate and create large wins within your business.
- Spatial computing will also impact eye care and the patient consumer's awareness of the importance of eye and vision care.
- Innovation is truly about setting yourself up for the future. Generative AI is a technology that will dramatically impact health care and eye care. In many ways, small businesses have the opportunity to leverage these easier than larger corporations. Considerations for generative AI include data readiness and "human in the loop" operation.
- Five innovation questions to ask yourself:
- Can you create value in an ambiguous environment?
- Do you go beyond challenging the status quo?
- Do you get in the trenches?
- Do you truly believe that ideas come from anywhere?
- Do you know yourself?
What Ruth is Reading:
Additional Resources: