Practice Advantage

Master Your Millennial Employees with Chris Tuff

Episode Summary

Much has been said about the positives and negatives of millennial employees. In a world of staffing shortages and labor challenges, Millennial Whisperer Chris Tuff shows us how to manage millennial employees well so you can build a culture worth working for.

Episode Notes

On today's episode, culture expert and Millennial Whisperer Chris Tuff walks us through what is most important for millennial workers today, the majority of your office team members. With the right culture and leadership, your millennial team members will be fully bought in, not just for the short term but the long run, as well.

Key Takeaways:

  1. The most important factor for millennials, especially post-pandemic, is flexibility. Flexibility in practice doesn't have to mean work from home. Work with them to create schedules that work for them AND your practice.
  2. Leadership is critical to success with millennials. The three key features of leadership they need: inspiration, transparency, and autonomy.
  3. Allow your millennial employees to make key decisions when it make sense. Giving them autonomy makes your life easier and empowers them.
  4. Transparency does not have to be 100% financial transparency or sheer emotional vulnerability. At the core of transparency is context. What is the context behind key decisions that are being made?
  5. Master the art of the fly-by

What Chris is reading:

Chris's books: