Practice Advantage

Live from the PECAA Annual Meeting in Nashville - Sourcing & Retaining Top Talent with Shauna Harrington

Episode Summary

Staffing continues to be one of the biggest challenges practices face. Shauna Harrington gives us strategies for sourcing and retaining top talent.

Episode Notes

In this final episode from the PECAA Annual Meeting in Nashville, VSP Vision's Shauna Harrington leads an interactive, audience participation course on attracting and keeping great employees in your practice.

Key Takeaways:

1. One bad apple spoils the whole bunch. People don’t leave bad jobs, they leave bad leaders.
2. Having a handbook sets performance expectations that help facilitate productive people management
3. Focus on your own unique value proposition. This impacts your ability to source great talent.
4. How do you source great talent?
   1. Word of Mouth
   2. Indeed
   3. Other service industries
   4. Asking for referrals from employees
   5. Schools and training programs
5. Engagement in the job and Enablement to do the job are both super important to retain staff

Wish you were in Nashville for the PECAA Annual Meeting? Be sure to block your calendar for the 2024 meeting in Las Vegas April 29 - May 1, 2024!